Let's ETS! - Frequently Asked Questions
Welcome to Let's ETS!
Your questions about eco-friendly tech, answered. Let's ETS! stands for Eco-Tech Shopping - sustainable technology that's good for you and the planet 🌍 Ecological Technology for Sustainable economy!
About Let's ETS!
What does "Let's ETS!" mean?
Let's ETS! is our rallying cry for Eco-Tech Shopping! We're passionate about making sustainable technology accessible, stylish, and affordable. When you shop with us, you're choosing products that are better for the environment without compromising on quality or innovation.
What makes your products eco-friendly?
Every product in our collection is carefully selected for its sustainability credentials. This includes wireless chargers with energy-efficient technology, portable projectors with low power consumption, wooden accessories made from responsibly sourced materials, and gadgets designed for longevity rather than planned obsolescence.
Where are you based?
We're based in Germany and proudly serve customers across the EU. Our commitment to sustainability extends to our operations - we work with suppliers who share our environmental values.
Shipping & Delivery
Do you ship across the EU?
Absolutely! We ship to all EU countries with transparent delivery timelines. Shipping times vary by location, but we'll provide you with tracking information so you can follow your order every step of the way.
How long does delivery take?
Delivery times depend on your location within the EU. Typically, orders arrive within 4-7 business days. You'll receive estimated delivery dates at checkout and tracking information once your order ships.
What are your shipping costs?
Shipping costs are calculated at checkout based on your location and order size. We strive to keep shipping affordable while ensuring your eco-tech products arrive safely.
Products & Technology
What types of products do you sell?
Our curated collection includes wireless chargers, portable projectors, wooden phone cases and accessories, eco-friendly tech gadgets, sustainable lifestyle products, and innovative solutions that blend technology with environmental responsibility.
Are your products compatible with my devices?
Each product page includes detailed compatibility information. Our wireless chargers work with Qi-enabled devices, and we clearly specify compatibility for all accessories. If you're unsure, contact us - we're happy to help!
Do you offer warranties?
Yes! All products come with manufacturer warranties. Specific warranty terms are listed on individual product pages. We stand behind the quality of everything we sell.
Orders & Returns
Can I track my order?
Yes! Once your order ships, you'll receive a tracking number via email. You can use this to monitor your delivery in real-time.
What is your return policy?
We want you to love your eco-tech purchase! If you're not completely satisfied, please review our return policy for details on timeframes and conditions. We're committed to making returns as hassle-free as possible.
How do I contact customer support?
You can reach us through the chat widget on our website, via email, or through our contact page. We're here to help make your Let's ETS! experience exceptional.
Sustainability & Impact
How does shopping with you help the environment?
By choosing eco-friendly tech alternatives, you're reducing electronic waste, supporting sustainable manufacturing practices, and voting with your wallet for a greener future. Every purchase is a step toward more responsible consumption.
Do you use sustainable packaging?
We work with suppliers who prioritize minimal, recyclable packaging. We're continuously improving our packaging practices to reduce environmental impact.
Still have questions?
We're here to help! Use the chat widget on our site or contact us directly. Let's ETS! together 🌱